Yorkshire Dance

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Privacy Policy

This privacy policy sets out how Yorkshire Dance uses and protects any information that you give Yorkshire Dance.

Yorkshire Dance is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Yorkshire Dance may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy was last reviewed in April 2018.

Topics covered in this privacy policy

Who we are

Yorkshire Dance
3 St Peter’s Buildings
St Peter’s Square
LEEDS
LS9 8AH

admin@yorkshiredance.com

0113 243 9867

Registered charity no. 701624
Company registration no. 2319572 England & Wales

How we collect information

We obtain information about you when you use our website (for example, when you book a ticket, make a donation or if you register for one of our newsletters and if you complete any online form) and if you apply to take part in or register to take part in an event or project or make a donation either digitally or by completing a form in person.

What information we collect

We collect the minimum amount of data necessary to fulfil the stated purpose on collecting the information from you. The personal information that we may collect from you might include:

  • name and job title
  • contact information including email address
  • demographic information such as postcode
  • your preferences and interests
  • other information relevant to customer surveys and/or offers
  • payment details where we have processed debit or credit card payments from you. This is collected by Income Systems – our third party payment processors, who specialise in the secure online capture and processing of transactions. Or if you have made a donation, BT MyDonate will process this information. Please find their privacy policy here – https://www.btplc.com/mydonate/aboutmydonate/Privacypolicy/index.aspx
  • information relating to your health (for example, if you are taking part in a dance session.
  • Information about what pages you have accessed on our website
  • Special Category Data, which includes age, ethnicity, gender, sexual orientation
People we collect information from

We need to collect and use your personal data if you come into contact with Yorkshire Dance and our work for any reason, including if you are a:

  • Ticket buyer or participant in an unticketed Yorkshire Dance event
  • Parent, guardian or carer of a child or vulnerable adult participating in Yorkshire Dance activities
  • Volunteer or prospective volunteer
  • Donor or someone fundraising for us
  • Employee or prospective employee of Yorkshire Dance
  • Supplier or prospective supplier to Yorkshire Dance
  • Journalist, member of the media or someone who publishes or broadcasts to the public
  • MP, other parliamentarian or representative including councillors
  • Person within the dance community or the Yorkshire community who works with us. This can include venues, funders, educational establishments, buisnesses, voluntary or arts organisations and artists
What we do with this information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

  • We may use the information to improve our products and services.
  • We may use it to contact you with the information you have specified you are interested in.
  • We may use the information to customise the website according to your interests.
  • Process an order or donation that you have made including processing Gift Aid
  • Carry out our obligations with you in respect of a contract entered into by you and us.
  • Ensure we know how you prefer to be contacted.

Fundraising Activities

We carry out regular, targeted fundraising activities. We will always endeavour to make sure that we share the most appropriate communication and will do so in a way which we believe is relevant, timely and that provides you with an improved donor/ customer experience.

To achieve this, we may occasionally supplement your information with additional publicly available data, profiling tools and / or wealth screening data. This activity assists us in understanding the background of the people who support us and helps us to make appropriate requests to supporters who may have the means and want to give more.

You can opt out of your data being used for profiling and wealth screening at any time by contacting us: admin@yorkshiredance.com or phone 0113 243 9867

Reporting to funders

We use our audiences’ and participants’ anonymised details to show some of our funders how and where we’re using their money, and what kind of people are benefiting from our work. For example, as a National Portfolio Organisation, we are obliged to report to Arts Council England about our activities, including postcode and demographic data about participants and audiences.

We also provide anonymised data about our audiences to Audience Finder, the national audience data and development programme developed and managed by The Audience Agency and funded by the National Lottery through Arts Council England.

Sharing your story (Case Studies)

Some people choose to tell us about their experiences of participating in our dance sessions and activities to help us improve the quality and impact of our work. This may include them sharing sensitive information related to their health, age, ethnicity or background in addition to their biographical information. In the event of your giving consent for Yorkshire Dance to share your personal story, you can request that we change your name in any instance of its publication.

If we have informed consent for how this will be used from the subject of a case study, or from their parent, guardian or carer if they are under 18 or a vulnerable adult, this information may be made public by us at events, in materials promoting our events or fundraising, or in documents such as our annual report.

Other reasons we might use your data

  • To keep registers of participants in events and allocate tickets to audience members
  • To mail people with information about their expressed interests
  • To process applications for jobs, volunteering opportunities or participatory events
  • To ensure the health, safety and wellbeing of participants in Yorkshire Dance activities

Information retention

We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid and records for HMRC). We will hold your personal information on our systems for as long as is necessary for the relevant activity.

If you ask for your personal information to be deleted we will manage your request in a transparent way in line with our data retention policy.

Who has access to your information?

Yorkshire Dance takes your privacy very seriously and safeguarding processes are in place to protect your personal data. Access to personal data is restricted. Only staff members needing access to perform their responsibilities will have access (for example, if a class is cancelled, the tutor or assistant will need access to regular attendees’ phone numbers).

Special Category Data

Access to sensitive data is restricted. Sensitive data collected for the purposes of reporting to funders is only accessible to the people who have to see and use that information.

We treat all special category date in line with the ICO’s guide to data protection. You can find out more about this here – ico.org.uk

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy policy applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Your Rights

You are entitled to:

  • request copies of, and / or access your personal information. Please note that youcan view the contact information we hold, by logging in to your online account
  • request that your personal informationbe corrected where inaccurate or incomplete
  • request changes to the way we use your personal data or request for it tobe deleted
  • unsubscribe from any direct marketing communications that you have previously opted into

Your preferences

You have a choice about whether or not you want to receive information from us and can update your preferences about what you’d like to hear about at any time. Just log into the website here – yorkshiredance.com – and update your information.

If we are at any time contacting you with regard to information you do not want to receive, please contact us and we will remove you from our contact list or change your mailing preferences accordingly: admin@yorkshiredance.com or call 0113 243 9867 

Keeping you up to date

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the below address. We will promptly correct any information found to be incorrect.

You can see and update the contact information we hold from you, by logging into the website.

Request your personal information

You have the right to request access to a copy of the personal information that we hold about you, along with information on what personal information we use, why we use it, who we share it with, how long we keep it for and whether it has been used for any automated decision making. You can make a request for access free of charge.  Please make all requests for access in writing, and provide us with evidence of your identity.

If you would like a copy of the information held on you please contact Andrea Smart, Administrative Director at andreasmart@yorkshiredance.com or post a request to:

Andrea Smart
Yorkshire Dance
3 St Peter’s Buildings
St Peter’s Square
LEEDS
LS9 8AH

This website uses things called “Cookies” to ensure your experience of the site, and our ability to improve it, is enhanced.

These are small bits of information sent to your computer and stored on your hard drive. They allow the website to recognise you when you visit but do not identify you as an individual. They collect statistical data about your browsing actions and patterns to help us to deliver a better service. Cookies can be switched off by changing your browser preferences within your settings. Switching off cookies can result in losing functionality on websites.

The list below describes the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage:

First Party Cookies

These are cookies that are set by this website.

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information.

You can find out more about Google Analytics Cookies here: google.com

WordPress: Our website runs the popular WordPress CMS and cookies are used to store basic data on your interactions with WordPress, and whether you have logged into WordPress. We use a session cookie to remember your log-in for you if you are a registered user and we deem these as being strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.

Read more about WordPress cookies here – wordpress.org

Third Party Cookies

These are cookies set on your machine by external websites whose services are used on this site.

Social Media Sharing and Integration

We use Facebook and Twitter functionality within this site so that you can share items of interest, or follow us on social media. You can find out more about Facebook’s Cookie use here: facebook.com and Twitter’s here: twitter.com

We also sometimes use video embedding, like YouTube or Vimeo to enhance your experience of content on our site. You can find out about YouTube’s Cookie policy here: youtube.com, and Vimeo’s here: vimeo.com

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As a registered charity, we’d value your support. Please think about making a donation towards our work, or find out how else you can help.

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