Refund Policy

If you have purchased a place on a dance class and are no longer able to attend we offer a full refund up until 2 weeks (14 days) prior to the first class of term. Refunds can only be issued over the phone or in person and cannot be processed via email. Please call 0113 243 8765 to request a refund. Any refund decisions after 14 days before the event will be at the discretion of the management.

In the unlikely event that a class is cancelled by Yorkshire Dance (e.g. due to extreme weather or a pandemic) we will either deliver a replacement class at a later date or issue a full or partial refund (i.e. equivalent to the cancelled session/s).

If you purchased a Pay What You Can ticket this is treated as a donation. We are very grateful for your support and the money raised contributes directly to the year-round work of Yorkshire Dance. Regardless of how much you donate, you are welcome to attend this event, but please note that Pay What You Can payments are not eligible for a refund if you are no longer able to attend or if this performance is cancelled.

If you are no longer able to attend but wish to transfer your booking to someone else please contact us on boxoffice@yorkshiredance.com.

In the event of a show or class cancellation Yorkshire Dance are not liable for covering external costs such as transport or accommodation.

Photography

To ensure everyone can enjoy the show without distraction we ask that you do not take photos or film during the during performances.

To ensure the safety of participants and to comply with our Safeguarding policies we ask that you do not take photos or film within dance classes.

Age Guidance and Child Tickets

We provide age guidance for all performances based on language, violence and sexual content. This rating is for guidance only and we welcome parents or guardians to call our Box Office with any questions regarding content. Call 0113 243 8765 or email BoxOffice@yorkshiredance.com

Tickets are required for each child or under 18 attending a performance.

Concessions and Discounts

Most of our performances and workshops are pay what you can. Where we set a ticket price we offer concessions for most performances. Concessions include children under 16, full time students in possession of a valid student ID or NUS card. We reserve the right to check proof of eligibility at any point.

Arriving late

If you arrive late for the start of a performance we appreciate that you will want to take a seat as soon as possible. To limit disturbance to fellow audience members and artists we may have to ask you to wait until a suitable break in the performance. Occasionally this may not be possible once the performance has started. Late admittance is at the artist’s discretion.

If you arrive more that 15 minutes late for a class, Yorkshire Dance may refuse you entry. This is to protect you from the possibility of injury through insufficient time warming up with the rest of the group and to avoid disrupting the session.